Customer Service Portal
Customer Service Portal provides a bundle of features which can be integrated with Freight Forwarding, Moving & Storage companies website. It helps the end customers to interact seamlessly from the company website.
Private or Individual customer
Corporate customer
Agents
Unique features of Customer Service Portal
- Web Query - Customers can submit their enquires from website
- Track Status - Display shipment status based on request.
- Complaint - Customers can file complaints about their shipments.
- Insurance Value Form - Input the insurance value form.
- Feedback - Input feedback for any Job.
- Claim - Customer can claim in case their goods are damaged.
- Online Payment - Pay using the integrated payment gateway.
- Rate Request - Agent can submit their rates and bid.
- Purchase Order - Agent is able to view and accept the purchase order
- Agent Invoice - Agent can upload their invoice.
Please click on Pre Move Survey App Overview &
Move Inventory App Overview for more details