Customer Service Portal
Powerful customer fronting tool for customer to interact 24 / 7 and understand the
details of their move,freight or storage and also getting automatic updates about their job.
This tool is especially very powerful for B2B business.
Grow Your Logistics Business
Customer Service Portal
"Customer Service Portal provides a bundle of features which can be integrated with Freight Forwarding, Moving & Storage companies website. It helps the end customers to interact seamlessly from the company website."
Private or Individual
Agent
Corporate
Frequently Ask Question’s
How can I pay for my appointment?
A Customer Service Portal is an online platform that allows customers to access self-service options, submit inquiries, track requests, and interact with customer support representatives to resolve issues and obtain assistance.
What can I expect at my first consultation?
You can access the Customer Service Portal by visiting our website and clicking on the “Customer Service” or “Support” section. From there, you can log in using your account credentials or create a new account if you haven’t already done so.
What are your opening hours?
The Customer Service Portal provides various self-service options, including viewing order status, tracking shipments, updating account information, managing subscriptions, accessing FAQs and knowledge base articles, initiating returns or exchanges, and submitting support tickets.
Do I need a referral?
To submit a support ticket, log in to the Customer Service Portal and navigate to the “Submit a Ticket” or “Contact Us” section. Fill out the required fields, including a description of your issue or inquiry, and click “Submit.” You’ll receive a confirmation email with a ticket number for reference.
Is the cost of the appointment covered by private health insurance?
You can track the status of your support ticket by logging in to the Customer Service Portal and accessing the “My Tickets” or “Ticket Status” section. There, you’ll find information about the current status of your ticket, any updates from our support team, and an estimated resolution time.
What are the parking and public transport options?
Yes, you can communicate with a customer support representative through the Customer Service Portal via various channels, including email, live chat, or messaging. Simply initiate a conversation through the designated communication channels provided in the portal.
What are the parking and public transport options?
To update your account information, log in to the Customer Service Portal and navigate to the “Account Settings” or “Profile” section. From there, you can edit your personal details, change your password, update contact information, and manage communication preferences.